Tell us what you've seen. We'll take it from there
Fill in the form and a coordinator calls back within one working hour to confirm a slot. For anything urgent, the phone is faster.
+1 (000) 575-898 — Mon to Sat, 7:00 to 19:00. Emergency rota runs overnight.
contact@example.com — send photos and we'll identify the species before we arrive.
9785 Southwest Vancouver, Springfield, CA. Parking on site, reception in the front unit.
Questions people ask before booking
If yours isn't here, a quick call is usually faster — most take under two minutes to answer properly.
Not sure what you're dealing with?
Send a photo and our team identifies it, then tells you whether it needs treatment at all. Sometimes the honest answer is that it does not.
Email a PhotoYes, with a short re-entry window. We work with low-toxicity gels and baits placed inside voids and cracks rather than on open surfaces. The technician tells you exactly which rooms need two hours of ventilation and which need none, and it is written on your service sheet.
Activity often increases for two or three days as the colony moves through treated areas — that is the product working. Ants and roaches typically drop off within 7 to 10 days. Rodent work is different: exclusion is immediate, but we monitor for 14 days before calling it clear.
For standard interior and perimeter work, no. Full-room fogging and heat treatment for bed bugs are the exceptions, and those are always scheduled with notice so you can plan the day. We confirm which category your job falls into when you book.
Within the 90-day guarantee window we return and re-treat at no charge. Monthly plan customers get unlimited callbacks for covered pests. If a second visit does not hold, a supervisor attends and we reinspect the structure at our cost — usually it means we missed an entry point.
Yes. We issue timber and pest inspection reports suitable for conveyancing, including photographs, moisture readings and recommended remedial work. Turnaround is two working days from inspection, or next day if flagged as urgent when booking.
Not for residential jobs inside our core service area — the inspection and written quote are free with no obligation. Pre-purchase reports and commercial site audits are chargeable because they involve formal documentation, and the fee is stated before we attend.
Your trusted partner for a healthier, safer, and pest-free living environment.
Wasp nest by the door? Rats in the roof at midnight?
Some jobs can't wait for the next available slot. Our emergency line reaches a technician on rota, and we aim to be on site within four hours across the core service area.