Frequently Asked Questions

Activity often increases for two or three days as the colony moves through treated areas — that is the product working. Ants and roaches typically drop off within 7 to 10 days. Rodent work is different: exclusion is immediate, but we monitor for 14 days before calling it clear.

For standard interior and perimeter work, no. Full-room fogging and heat treatment for bed bugs are the exceptions, and those are always scheduled with notice so you can plan the day. We confirm which category your job falls into when you book.

Within the 90-day guarantee window we return and re-treat at no charge. Monthly plan customers get unlimited callbacks for covered pests. If a second visit does not hold, a supervisor attends and we reinspect the structure at our cost — usually it means we missed an entry point.

Yes. We issue timber and pest inspection reports suitable for conveyancing, including photographs, moisture readings and recommended remedial work. Turnaround is two working days from inspection, or next day if flagged as urgent when booking.

Not for residential jobs inside our core service area — the inspection and written quote are free with no obligation. Pre-purchase reports and commercial site audits are chargeable because they involve formal documentation, and the fee is stated before we attend.